This Privacy Policy explains what personal information tdgame collects from registered Pakistani players, how that information is used and protected, who it may be shared with, and the rights you hold over your own data.
Our Core Commitments
Six principles that guide every data decision we make on behalf of tdgame players across Pakistan — from Karachi to Lahore to Islamabad and beyond.
tdgame collects only the personal data that is strictly necessary to operate your account, process PKR transactions, and comply with our international gaming licence obligations. We do not collect data for its own sake.
All personal data stored on tdgame systems — including CNIC details, contact information, and payment records — is encrypted at rest using industry-standard protocols. Access is restricted to authorised personnel only.
tdgame does not sell, rent, or commercially trade your personal information to any third party under any circumstances. Your data is not an advertising commodity on this platform.
Every tdgame account holder has the right to access their personal data, request corrections, ask for deletion where legally permissible, and opt out of direct marketing — all manageable via the account settings panel or through support.
Data handling on tdgame complies with the obligations of our international gaming licence, including anti-money laundering (AML) data retention requirements and responsible gaming record-keeping standards.
tdgame marketing communications — including SMS to Pakistani mobile numbers and email promotions — are optional. You can opt out of all marketing at any time through your account preferences without affecting your ability to play.
This Privacy Policy ("Policy") describes how tdgame ("tdgame", "We", "Us", "Our") collects, processes, stores, shares, and protects the personal data of individuals ("Player", "User", "You") who visit or register on the tdgame website at tdgame.biz and use any associated services, including sports betting, casino games, PKR payment processing, and customer support.
By registering an account on tdgame or by continuing to use the platform after this Policy has been updated and communicated to you, you acknowledge that you have read and understood how your personal data is handled as described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the tdgame platform and contact our support team to close your account.
This Policy applies to all personal data collected through the tdgame website, mobile-optimised browser interface, live chat support, email correspondence, and any other channel through which you interact with tdgame. It applies to players based in Pakistan and to any other jurisdiction from which access to tdgame is legally permitted.
tdgame collects personal data across several categories depending on the nature of your interaction with the platform. The table below summarises the primary data types collected, the source of each, and whether collection is mandatory or optional.
| Data Category | Examples | Source | Required? |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph | Registration form & KYC documents | Mandatory |
| Contact Data | Pakistani mobile number, email address, residential address | Registration form | Mandatory |
| Financial Data | JazzCash/EasyPaisa account numbers, HBL/UBL account details, transaction history in PKR | Cashier & payment processor | Mandatory |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss records, bonus usage | Platform systems | Automatic |
| Technical Data | IP address, device type, browser, operating system, session tokens | Automated collection | Automatic |
| Communications Data | Live chat transcripts, support emails, complaint records | Support interactions | Where applicable |
| Marketing Preferences | SMS opt-in status, email subscription preferences, promotion history | Account preferences | Optional |
We do not collect sensitive personal data such as biometric data, religious beliefs, political opinions, or health records except where directly required for responsible gaming assessments (for example, where a player discloses a gambling problem in the context of requesting self-exclusion).
tdgame uses the personal data collected for the following purposes:
tdgame processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
tdgame does not sell your personal data. We may share your personal data with carefully selected third-party service providers and regulatory bodies in the following circumstances:
All third-party service providers engaged by tdgame are bound by contractual data processing agreements that prohibit them from using your personal data for any purpose beyond the scope of the services they provide to tdgame.
tdgame uses cookies and similar tracking technologies on the tdgame.biz website to support essential platform functions and to improve your user experience. Cookies used on the tdgame platform fall into the following categories:
tdgame does not use third-party advertising cookies or social media tracking pixels. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies will prevent you from logging into your tdgame account.
tdgame retains your personal data for as long as your account remains open and for a defined period following account closure, as required by our international gaming licence and applicable AML regulations. The general retention schedule is as follows:
After the applicable retention period has elapsed, your personal data is securely deleted or irreversibly anonymised. In cases where data cannot be immediately deleted due to technical constraints, it is isolated from active processing systems until deletion is completed.
tdgame implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tdgame will notify the relevant regulatory authority and affected players in accordance with the notification requirements under our licensing obligations. You will be informed of the nature of the breach, the data involved, and the steps we have taken to mitigate the impact.
As a tdgame account holder, you hold the following rights in respect of your personal data. Requests to exercise any of these rights should be submitted to our support team via the Support page or by email to [email protected].
Request a copy of all personal data we hold about you. We will respond within 30 days of receiving a valid request.
Request correction of inaccurate or incomplete personal data held in your account records.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our mandatory retention obligations.
Request that we restrict processing of your data in specific circumstances, such as during a dispute about the accuracy of your data.
Request a copy of your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Object to the processing of your personal data for direct marketing purposes at any time. Opt-out takes effect immediately upon confirmation.
Please note that certain rights — particularly the right to erasure — may be limited where tdgame is required to retain data to comply with legal obligations under our gaming licence or applicable AML regulations. We will always explain the basis for any limitation when responding to your request.
tdgame may send you promotional communications — including information about new games, PSL betting markets, seasonal bonus offers, and platform updates — via SMS to your registered Pakistani mobile number or via email, but only where you have given your explicit consent to receive such communications during registration or subsequently through your account preferences.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the tdgame platform, access your account, place bets, or make withdrawals. You will continue to receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — as these are necessary for the operation of your account and are not subject to marketing opt-out.
tdgame uses gaming activity data — including bet frequency, session duration, deposit patterns, and win/loss ratios — as part of our responsible gaming monitoring programme. This data is analysed to identify players who may be exhibiting signs of gambling-related harm, in accordance with our obligations under the international gaming licence.
Where our monitoring systems or support team identify a player who may be at risk, tdgame may:
Data processed for responsible gaming purposes is handled with the highest level of confidentiality and is not used for any commercial purpose. If you wish to use self-exclusion tools or review your responsible gaming settings, please visit our Responsible Gaming page. All players must be 21 years of age or older to hold an account on tdgame.
tdgame does not knowingly collect personal data from any individual under the age of 21. The platform is strictly intended for adult users aged 21 and above. If we become aware that an account has been registered by or on behalf of a person under the age of 21, that account will be immediately and permanently closed, all data will be deleted or anonymised in accordance with applicable law, and any deposited funds will be subject to review under AML obligations before any return is considered.
If you believe that a minor has registered an account on tdgame, please contact our support team immediately via the Support page so that the matter can be investigated and resolved without delay.
As an internationally licensed gaming platform, tdgame's infrastructure and some of its third-party service providers operate in jurisdictions outside Pakistan. Where your personal data is transferred to a country outside your jurisdiction, tdgame ensures that appropriate safeguards are in place to protect your data, including:
tdgame does not transfer your personal data to jurisdictions that lack adequate data protection safeguards without implementing the contractual and technical measures described above.
tdgame reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform functionality. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the updated Policy takes effect, except where a shorter notice period is required by law.
The current version of this Policy, including its effective date and version number, is always accessible at tdgame.biz/privacy-policy. Your continued use of the tdgame platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not accept the changes, you must discontinue use of the platform and contact support to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data has been handled, please contact the tdgame data team through the following channels:
We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 calendar days. Where a request is particularly complex or where you have submitted multiple requests, we may extend the response period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Your Data Is Safe With Us
Now that you know exactly how tdgame protects your personal data, enjoy cricket betting, PSL markets, live casino tables, and 500+ slots — all with PKR deposits via JazzCash, EasyPaisa, and major Pakistani banks. Players must be 21 or older.